What is SaaS? Everything You Need to Know About Cloud Services
Let’s Define SaaS
Software as a Service (SaaS) is one of the main categories of cloud computing. SaaS is a business model where a consumer pays a subscription price to have access to SaaS applications, products or services. Organizations tend to use more than 91 SaaS apps on average. Today, SaaS adoption is increasingly growing across organizations. SaaS is easy to buy and deploy because of its relatively low overhead and up-front costs.
Similar to other cloud services, SaaS users rely on their service providers and expect them to be up and running at all times so that they can access applications as needed. They also depend on the providers to ensure that the software is kept up to date in terms of new features, security patches, and other changes.
SaaS applications can be used for a number of business processes such as email, customer relationship management (CRM), sales, finances, human resources, billing, and more. There are many examples of SaaS applications, including Office 365, G Suite, Salesforce, GoToMeeting, etc.
What Do You Need to Know About SaaS?
Although SaaS providers take great measures to ensure continuous uptime and availability, even the largest vendors can experience unexpected interruptions in service. Companies that use SaaS can expect to lose some level of control when it comes to accessibility, which is one of the trade-offs of cloud computing in general.
Nowadays, more companies are finding themselves with a huge stack of SaaS subscriptions and no way to manage their sprawl. Here are the three crucial challenges IT leaders should know about if their organizations use any cloud service:
Who is accessing what?
SaaS applications are beneficial for productivity and flexibility. Employees can easily obtain and use these apps without help of IT teams. However, this accessibility is one of the biggest risks. Therefore, knowing only what applications your employees are using isn’t enough. It’s highly important to know who is accessing them and when.
To get view into SaaS environment and minimize security risks, organizations should have visibility and control over SaaS adoption. Beyond that, they need real-time reporting on who exactly is using a SaaS application and how often. Companies can easily get this visibility, control and reporting by engaging in SaaS management platform like Binadox.
How many licenses do we have?
Many companies are struggling to present the exact number of SaaS licenses. Even when some teams are able to provide information about all their licenses, things might change over time. Employees leave the organization, switch departments, stop using certain applications, and so on. That’s why it’s vital for all organizations to have a centralized view of all licenses for each cloud application. More importantly, companies need to know how many licenses are being used at any given time and their price tag.
Without detailed SaaS license reports, companies often pay for subscriptions that no one is using. Moreover, organizations may end up purchasing additional and duplicate licenses when such subscriptions already exist. Business leaders need to be able to discover every single license across their organization on one powerful dashboard. Furthermore, this dashboard should also provide the per seat costs for those licenses.
Are we using SaaS apps efficiently?
Most SaaS vendors and third party reporting tools can’t provide application utilization and optimization data. To gain exact app utilization and increase their efficiency, companies need to obtain more detailed and comprehensive reports. These reports shouldn’t include just logins or single sign-on data. When SaaS users turn on their computer, they are automatically log into their SaaS apps, even if they don’t use them. Therefore, companies shouldn’t rely only on log-in information.
Companies need more detailed reports and insights that show exactly who has logged into SaaS apps, which employee is using what cloud service, how often and how long they are using a certain application. Through this comprehensive reporting, companies can easily determine what application is unused or underused. Furthermore, to increase app efficiency, organizations need cost optimization data. This data provides app costs for each license. More importantly, it shows how much you can save by changing or removing underused and unused licenses.
Three Questions – One Answer
The good news is – all these questions have one answer. By using a robust SaaS management platform provided by Binadox, you can gain control over the cloud environment in your company. Binadox helps your organization receive critical visibility into the relationship between your employees and their SaaS applications. This platform provides tools to monitor and control SaaS usage and spend across your company. Binadox enables companies to instantly discover what applications are required by users and what they don’t need. Therefore, you can easily solve each of aforementioned challenges.
If you’d like to learn more about getting visibility, control and efficiency of your SaaS apps, make sure to check out Binadox SaaS management platform.
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