Binadox, a comprehensive SaaS management, discovery and cost optimization platform, and Zendesk, a proven customer support software provider, announce the availability of the Binadox services for Zendesk users.
Zendesk all the customer relationship management (CRM) tools you need to quickly enable great customer service in companies of all sizes and industries. Zendesk brings all your customer interactions to one easy to use platform to make it easy to keep track of all your support requests, answer questions quickly, and monitor customer service agent’s effectiveness.
Binadox and Zendesk collaboration provides administrators with instant and complete visibility into SaaS usage across their organization. Hence, Zendesk users can easily monitor and manage SaaS technology they own and use.
This integration also helps companies enhance security, quickly resolve technical issues and prevent sensitive data loss. What’s more, Binadox enables Zendesk users to view and manage their cloud spend. Binadox also shows potential savings and provides accurate cost-saving recommendations.