Frequently Asked Questions

No answers are found? Please email us at: support@binadox.com

To start using Binadox, you should register an account on the Binadox Web-site (https://www.binadox.com/signup), if you want to use a cloud-based server. In case you want to deploy an on-premises server, you should contact our Technical Support at support@binadox.com.

As a rule, all accounts are registered on our cloud server. But in case you want to keep control of your data within your organization, for instance, if you work with sensitive or private data, you can deploy a server on-premise by contacting our Technical Support at support@binadox.com.

Administrative rights are given to the Admin of the organization who has deployed a server.

If a license agreement is not readily available with a new software installation, the Agent finds the corresponding license in the Binadox License Database.

If there is no link to a license in Server Web UI, it means that the software was installed before the Binadox Agent deployment.

The Similarity tool is available only for the installations with links to the corresponding licenses.

The initial rule is a default rule that applies to any new installation. This rule marks all new installations as “Unset”.

If you have any difficulties or problems using Binadox, please contact our Technical Support at support@binadox.com.

Upon installation of the Agent, the page of the corresponding Browser Web store will open where you can install the Agent extension.

The free version of the Binadox software is limited to five computers. To connect more computers to the Binadox Server, you need to contact sales@binadox.com for more license.